WARRANTY & RETURNS
Parts Returns
Parts may be returned within 30 days of purchase if they are unused and in original packaging. All returned parts must be accompanied by a valid invoice and the original purchase receipt. Returns are subject to a 15% restocking fee to cover our administrative and handling costs.
Defective Parts
If a part fails to meet our quality standards or is found to be defective upon installation, we will honor our warranty. Please contact us immediately to initiate a replacement or refund request. We require proof of the defect and the original purchase documentation to process the claim.
Installed Parts
Once a part is professionally installed by our certified technicians, it is considered a service work order. Warranty coverage for installed parts is limited to the original manufacturer's warranty period and does not extend to labor or installation work.
Service-Related Issues
For any service-related issues, including repairs and diagnostics, we provide a standard warranty on labor and parts. This warranty covers work performed by our technicians and parts used in the service. Please contact us with your invoice and service details to discuss coverage.
Refunds
Refunds are only issued in cases of significant error or if the service was not completed as agreed. We reserve the right to deny refunds for parts that are used or for services that are completed to the best of our professional ability.
Customer Responsibilities
Customers are responsible for providing accurate vehicle information and part details. Any failure to provide this information may result in a delay in service or a denial of warranty claims. We recommend that all parts and services be reviewed and confirmed before final payment.